Refund policy

If you need to return a physical item, it must be in its original packaging and not be damaged or used. You will also have to cover the return postage costs.

Replacements are not available, as stock on these items is limited. All items are inspected for damage or misprints before being shipped to guarnatee accuracy and quality.

If an item is damaged or lost in the mail by the carrier, contact us at coffeegiraffe@gmail.com to discuss a resolution.

The customer is responsible for covering shipping costs, including duties and tariffs.

Digital items are not refundable.